• Report any incident in writing or verbally as soon as possible to the Integrated Claims Unit of ABDA Insurance by phone (021-45851018) or SMS (087782828121) or go to the nearest ABDA branch office at the latest 5 x 24 hours since the occurrence of the loss and/or damage.
  • Fill a claims form provided by ABDA and complete with the supporting documents required to submit the claim and send them to the Integrated Claims Unit by email to klaim_terpadu@abda.co.id.
  • Report and obtain a reference letter from the police department for the claim in which a criminal action has occurred, such as theft or vandalism as well as an accident involving any third party (should there is claim by another party).

Claim Supporting Documents – Motor Vehicle Claims


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