From 4 to 6 November 2015, at ABDA Head Office, the ABDA Development Program was held exclusively for Functional Marketing employees from all ABDA branches across Indonesia.

The training was attended by 32 marketing staff members of ABDA across Indonesia, and was intended to improve the staff’s knowledge on ABDA’s insurance products and customer service.

Aside from knowledge regarding marketing and service, training participants also received education on Claims Procedures and Underwriting, in order to provide a more optimal service to all ABDA customers.

Trainers for this training hailed from internal staff, namely senior marketing officers, as well as the Claims & Underwriting Team from the Head Office. The President Director, Mr. Candra Gunawan also shared his insights to all training participants.

During this event, ABDA also invited Mr. Joseph Landri a motivator, to motivate all training participants through his presentation.