Things to Do When You Are Involved in An Accident:
  • Report any incident in writing or verbally as soon as possible to the Integrated Claims Unit of ABDA Insurance by phone (021-45851018) or SMS (087782828121) or go to the nearest ABDA branch office at the latest 5 x 24 hours since the occurrence of the loss and/or damage.
  • Fill a claims form provided by ABDA and complete with the supporting documents required to submit the claim and send them to the Integrated Claims Unit by email to This e-mail address is being protected from spambots. You need JavaScript enabled to view it .
  • Report and obtain a reference letter from the police department for the claim in which a criminal action has occurred, such as theft or vandalism as well as an accident involving any third party (should there is claim by another party).



Claim Supporting Documents – Motor Vehicle Claims